Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or place an order with us.

"Welcome to Shilpa's Kitchen. We are committed to protecting your personal data and ensuring transparency in how we handle customer information."

1. Information We Collect

We may collect the following customer information:

Name
Mobile number
Delivery address
Email address
Payment details (for online payments)
Order details and purchase history

2. How We Use Your Information

Your information is used for:

  • Processing and delivering orders
  • Customer support and communication
  • Order updates and confirmations
  • Improving our products and services
  • Sending offers or promotional updates (only when applicable)

3. Payment Information

Online payments are processed through secure third-party payment providers.

Shilpa’s Kitchen does not store your card or banking details on our servers.

4. Sharing of Information

We do not sell, rent, or trade customer information to third parties.

Customer data may only be shared with:

Delivery partnersPayment service providersGovernment authorities if legally required

5. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse, or disclosure.

Note: While we strive to protect your data, no online platform can guarantee 100% security.

6. Cookies & Website Usage

Our website may use cookies or basic analytics tools to improve website performance and user experience.

Users may disable cookies through their browser settings if preferred.

7. Customer Rights

Customers may request to:

  • Update personal information
  • Correct incorrect details
  • Remove contact information from promotional communication

8. Children’s Privacy

Our services are not intended for children under the age of 18 without parental supervision.

9. Changes to Privacy Policy

Shilpa’s Kitchen reserves the right to update or modify this Privacy Policy at any time without prior notice.

10. Contact Us

For any privacy-related questions or concerns, please contact us: